Signal Relief is HSA/FSA eligible!

Good news! Signal Relief is eligible for purchase with HSA and FSA funds.
You can use your HSA/FSA card at checkout on signalrelief.com or submit your purchase for reimbursement through your plan provider.

FAQs:

What are health savings and flexible spending accounts?

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-advantaged accounts that allow you to set aside pre-tax dollars for qualified healthcare expenses.

• HSA

  • Owned by you

  • Funds roll over year to year

  • Stays with you even if you change jobs

• FSA

  • Employer-sponsored

  • Funds typically must be used within the plan year

  • Unused funds may expire at year-end

If you’re unsure which account you have, we recommend checking with your employer or plan administrator.

How do I check out using HSA/FSA?

If this is your first time ordering from Signal Relief:

• At checkout, you’ll see a payment dropdown

• Select FLEX - FSA/HSA 

• You’ll be redirected to a secure portal to complete payment with your HSA/FSA card

If you’ve ordered from us before:
You may need to place your order using an incognito/private browser window.

Why? Sometimes the checkout recognizes prior customer or payment information, which may prevent the FLEX payment option from appearing.

What to do:

• Open an incognito/private browser window

• Visit signalrelief.com

• Add your item to cart

• Proceed to checkout

• Select FLEX - FSA/HSA as your payment option 

How do I get a receipt for reimbursement?

After placing your order, you’ll receive an email confirmation, which many providers accept. If you need another copy, you can access your order history through your account or by reaching out to our Customer Support team.

If your plan requires an itemized receipt, please email our Customer Support team:

info@signalrelief.com

Please note: Receipts for reimbursement are provided by email only.
Our Customer Support team is unable to issue receipts by phone call or text messages.

Do HSA/FSA dollars expire?

• HSA funds do not expire and roll over indefinitely

• FSA funds may expire at the end of the plan year

If your FSA funds expire, you typically have until December 31 at 11:59pm EST to place an eligible order. Always confirm deadlines with your plan administrator.

How do I process a return?

We offer a 45-day money-back guarantee on Signal Relief patches.

If you plan to return an order that was purchased or reimbursed using HSA or FSA funds, we strongly recommend checking with your plan provider first. Some providers do not allow returned funds to be redeposited, which could result in forfeited funds as the funds must be used during a defined time period.

The eligibility of products for purchase using Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA) may vary based on individual plans, regulations, and guidelines set forth by relevant authorities. It is the responsibility of the customer to verify the compatibility with their specific plan and seek guidance from the appropriate authorities.