Our bodies rely on electrical and chemical signals running through the nervous system for everything. When you get injured or experience pain of any kind, extra energy is created at the source – similar to how a radio creates static. This extra energy creates a pain cycle that runs in a constant loop between the source of pain and the brain.The microscopic components within the Signal Relief patch work like an antenna to interrupt the pain signal and allow your body to more readily return to a balanced state.

We often tell our customers that you can use it until you lose it. The Signal patch is built to last over a year, as long as you take good care of it and keep it clean! If treated properly, the technology inside the layers of the patch can last for years. We offer a one year warranty if for some reason your patch needs to be replaced within the first 365 days.

No! The Signal patch is nothing like a TENS unit. Signal doesn’t send any electrical pulses into your body.

Signal is not a nerve block. You will still feel regular sensations in the area while the patch is in place.

Not that we have found! The patch isn’t picky when it comes to interrupting messages of discomfort from within the body. Time, location, and patience are all that are needed to experience relief!

More isn’t necessarily better! If you are experiencing discomfort in more than one area, having multiple patches is easier than moving one patch back and forth. For discomfort in one spot, one Signal patch is plenty! Finding the right placement is key, and many of our customers report the most success after leaving the patch on for 72 hours before deciding to adjust or move it.

The closer to the skin the better, but a slight distance such as fabric does not overly affect the efficiency of the patch. Many individuals have experienced relief wearing a Signal Patch over a light layer of clothing.

The Signal patch should be cleaned by hand with a damp cloth moistened with only water and a mild detergent. DO NOT use any alcohol based products directly on the patch! Allow the patch to air dry after cleaning. NEVER put the patch through a washing machine or dryer!

The Signal patch is durable and water resistant, but not completely waterproof. We do not recommend soaking the patch. If the patch gets damp or wet, simply dry the patch off with a soft cloth and it should be fully functional!

When the patch is in the right place, you might feel a warm or tingling sensation. If you do not feel any of these effects, try adjusting the location until you do. We recommend leaving the patch on for at least 5 minutes in one location before moving it. Leaving the patch on for 2-3 days, including overnight, is when most individuals feel the most relief!

Whichever you prefer! Since the technology is embedded between the layers of the Signal patch, there is no wrong way to wear it.

Since there is no medication in the patch and nothing going into your body, there is no limit to how long you can wear the patch! Some people prefer to keep it on for only a few hours at a time, while others will wear it for days on end.

Typically, the longer you wear a Signal patch, the longer you can go without it! The duration of relief is dependent on the cause of your discomfort. Some people experience lasting relief after just a few hours, while others prefer wearing the patch daily for the best results.

No! There is no latex in the Signal patch or adhesives.

The Signal patch is actually powered from within! There are no chargers or cords required. Just place the patch and let it work!

Most people find the adhesives last for 2-3 uses, but it depends on where you are wearing the patch and for how long! If you cover the adhesives with the included clear plastic covering after each use, they will last longer.

The included adhesives are made of medical grade silicone.

If you experience skin sensitivity, you might want to skip the adhesives to be on the safe side! There are plenty of ways to reap the benefits of the Signal patch without using the adhesives. Many people prefer to place the patch using medical wrap, simply placing it inside their clothing, using tape on the outside of a thin layer of material, or using other types of medical grade tape.

For best new adhesive adherence, please remove any residual dirt, oil, or adhesive from the patch using a damp cloth moistened with only water and a mild detergent. Adhesives are easily removed by rubbing the edge gently until the adhesive lifts up and can be pulled off.

If your skin is sensitive, we recommend you don’t use the adhesives and place the patch using another method! If the Signal patch itself causes irritation, we offer a 45-day money back guarantee.

The Signal patch is not intended for use by young children. Pregnant women should consult their doctor.

Sure! The Signal patch is a great travel companion.

There are no known side effects.

The Signal patch is a general wellness product. All serious medical questions should be discussed with your general physician prior to using the patch!

Distress is an important communication tool to help us prevent further injury. The Signal patch does not cut off communication to the injury or numb the area like other popular relief treatments. Rather, it eases the discomfort so that those with chronic afflictions or injuries suffer less. You can still feel the injury if you move it, but the Signal patch helps to alleviate aching discomfort!

Yes!

The same amazing technology that powers the Signal Relief patch can be found inside the layers of Jovi! The Jovi patch is softer, smoother, and shaped in a way that is comfortable to wear over areas of the body that are most commonly affected by menstrual cramps.

We highly discourage altering the patch in any way. If it is intentionally cut or torn, the one year warranty and 45-day money back guarantee are void.

To pause or cancel your Signal Relief adhesive subscription, create a Shopify account by clicking on the person icon or "Log in" in the main navigation at signalrelief.com. Once you have created an account, log in and click "Subscriptions" under the "View Addresses" section. Click the subscription number and edit your plan as needed.

• Orders are processed Monday–Friday (excluding holidays), and fulfillment typically takes 1–2 business days before shipping. Shipping estimates shown at checkout begin after fulfillment. Orders placed after 12:00 PM MST, on weekends, or on holidays will begin processing the next business day. Expedited shipping is available, but next-day fulfillment cannot be guaranteed outside of normal processing times.
• Economy orders are delivered via USPS, Express orders are delivered via FedEx, and Express orders are delivered via UPS.

If we are unable to change the shipping address once your order has been submitted, here are a few options available depending on the carrier:

• Economy Shipping (USPS):
• Expedited or Express Shipping (FedEx or UPS):

When the status of your package is updated as "delivered" by the shipping carrier, you will automatically receive a delivery status email. Sometimes, a package will be marked as delivered prematurely and may arrive within the next business day.If you still have not received your package, here are the steps we recommend:For USPS deliveries:

• Wait one additional business day, as USPS delivery vehicles use GPS that can occasionally mark a package as “delivered” by mistake.
• Contact your local post office (not the USPS hotline). Ask who delivered the package and request details of that day’s delivery. USPS is familiar with these inquiries and may be able to locate your package.

For FedEx or UPS deliveries:

• Contact the carrier directly (FedEx Customer Service or UPS Customer Service) and provide your tracking number. Ask for a proof of delivery or delivery details.
• Create or log in to your account with FedEx Delivery Manager or UPS My Choice to see more delivery details, hold the package at a facility, or request assistance with mis-deliveries.