Privacy policy
This website is owned and operated by SignalRelief / SignalRelief.com. We are committed to protecting the privacy of our visitors while they interact with the content, products, and services on this site (“Site” or “Website”). This Privacy Policy explains how we collect, use, share, and safeguard your personal information.
By using this Site, you agree to the practices described below. If you do not agree, please discontinue use of the Site.
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1. Information We Collect
We collect two types of personal information:
A. Voluntarily Provided Information
This includes data you submit directly, such as:
• Name
• Email address
• Mailing/billing address
• Phone number
• Payment details
• Preferences and responses (e.g., surveys or contests)
B. Automatically Collected Information
We and our service providers may use cookies, pixels, and similar technologies to collect:
• IP address
• Device/browser type
• Pages visited
• Shopping cart behavior
• Referring websites
• Session timestamps
• Email and advertising identifiers
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2. Use of Personal Information
We use your information to:
• Process orders and deliver services
• Communicate with you (order updates, customer service, marketing)
• Personalize your shopping experience
• Manage promotions, contests, or referral programs
• Improve our website and product offerings
• Detect fraud or unauthorized activity
• Serve relevant ads and promotions
We do not use personal data for purposes other than those stated unless we receive your consent.
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3. SMS/Text Message Marketing
If you opt in to receive text messages, we may send you:
• Order updates
• Cart reminders
• Review requests
• Promotional offers
You may opt out at any time by replying “STOP” to any message. Message and data rates may apply. Your phone number and consent are not shared outside of the messaging providers used to operate the service.
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4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Maintain secure sessions
• Recognize returning visitors
• Analyze traffic and behavior
• Improve website performance
• Deliver personalized advertising
We may work with third-party tools—such as Meta Pixel, Google Analytics, and Retention.com—that collect and associate data using identifiers like hashed emails or device information.
When you visit or sign in to our website, cookies and similar technologies may be used by these partners to link your activity with other personal information they or others may have about you (such as your email or home address). This data may be used to deliver relevant marketing communications to those addresses.
If you prefer not to receive this type of advertising, you can opt out at: https://app.retention.com/optout
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5. Sharing of Personal Information
We do not sell your personal information for monetary gain. We may share your data with:
• Payment processors and shipping partners
• Email and SMS platforms
• Advertising and analytics providers
• Web hosting and security vendors
• Affiliated companies or legal authorities (if required)
We may engage in cross-context behavioral advertising, which is considered “sharing” under California law. See Section 6 for opt-out instructions.
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6. Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
• Know what personal information we collect and how it’s used
• Request a copy of your personal information
• Request deletion of your personal information
• Request corrections to inaccurate data
• Opt out of the sale or sharing of your information
• Limit the use of sensitive personal information (if applicable)
• Not face discrimination for exercising your rights
To make a request, email us at:
📧 support@SignalRelief.com
Please include your name, the email associated with your account, and your specific request.
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7. Sensitive Personal Information
SignalRelief does not collect or use sensitive personal information as defined by California law (such as Social Security numbers, government IDs, or health data). If this changes, we will provide notice and offer the ability to limit such use.
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8. Data Retention
We retain your information only as long as needed to:
• Fulfill your orders
• Provide ongoing service
• Comply with legal or accounting obligations
Once no longer necessary, we securely delete or anonymize the data.
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9. GDPR Compliance (EU/EEA Residents)
If you are a resident of the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to:
• Access and correct your personal data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Receive a copy of your data (data portability)
• Withdraw consent at any time
To exercise your GDPR rights, email us at:
📧 support@SignalRelief.com
We process data based on consent, performance of a contract, legal obligations, or legitimate interest.
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10. Access, Updates & Opt-Out
You may log into your account at any time to view or update your personal information.
To opt out of marketing communications:
• Click “Unsubscribe” at the bottom of any marketing email
• Adjust preferences in your account settings
• For SMS, reply “STOP” to any text message
To opt out of sharing for advertising purposes, email us at:
📧 support@SignalRelief.com
and include:
• Your full name
• The email address associated with your account
• A request to opt out of “sale or sharing of personal information”
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11. Data Security
We implement reasonable administrative, physical, and technical safeguards to protect your data. While no system is completely secure, we follow industry best practices to minimize risk of loss, misuse, or unauthorized access.
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12. Children’s Privacy
This Site is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe your child has submitted information, please contact us and we will delete it promptly.
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13. Do Not Sell or Share My Personal Information
California residents may opt out of the sale or sharing of their personal information, including for targeted advertising or retargeting purposes.
SignalRelief does not sell personal data for monetary gain, but may share certain information (e.g., behavioral data or hashed emails) with advertising partners, which qualifies as “sharing” under California law.
To opt out, email:
📧 support@SignalRelief.com
Include your full name and the email address tied to your account. You may use an authorized agent to submit a request on your behalf.
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14. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the “Effective Date” at the top. Continued use of the Site after changes constitutes acceptance of the new policy.
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15. Contact Information
Caliber Med, LLC
Attn: Legal Department
1160 Bond Ave.
Rexburg, ID 83440
📧 support@SignalRelief.com
